MANAGED SERVICES

When it comes to the reliability of your IT infrastructure, the competitive and rapidly evolving marketplace is unforgiving. Having a dependable, high performance system is the minimum pre-requisite these days. The problem is, maintaining your system is a daily drag on time, talent, and money - resources that could be better spent on core business activities and growing your market share.

With N-Compass Managed Services, you can maintain reliable systems that run on peak efficiency while freeing your resources from the daily burden of operational support tasks. N-Compass provides 24/7 proactive monitoring, support and management for all your IT infrastructure and systems, including WAN / LAN networks, servers (both stand-alone and virtualized, Windows, Unix and Linux,), unified communication systems, mobile devices, firewalls, applications, storage, and more.

• N-Compass ensures that client infrastructure performs at peak efficiency, improving overall customer satisfaction while typically reducing operational expense by 25% to as much as 60%.
• N-Compass utilizes ITIL core disciplines, a blend of custom developed tools with a state of the art management suite integrating them all with a highly automated ticketing system allowing NOC technicians to quickly isolate problems, manage devices and resolve issues with minimal disruption to the client. All client documentation and information is stored in a secure NDS knowledgebase available only to the NOC staff.
• N-Compass can be delivered remotely, with on-site personnel, or a customized combination of both.
• Unlike many other NOCs in the marketplace, which were pieced together ad hoc, N-Compass was built top-down from a master plan. This means that our various components were closely orchestrated for optimal performance, scalability, ability to support a broad range of devices, and new-technology readiness.
• N-Compass is flexible and customizable, supporting most all devices and versions, while allowing the customer to access and make changes to the network.
• N-Compass provides critical Performance Reporting, which lets you see how efficiently your infrastructure is operating. Based upon the reports, we then make recommendations on how to improve your performance and achieve peak efficiency. This can help you extend the life of your equipment, conduct informed capacity planning, and much more.
• Network Data Systems is one of a handful of Cisco certified Master Managed Services partners worldwide who have also earned the Cisco Powered Managed Unified Communication Services designation.